Privacy Policy

1. Introduction

Welcome to Pulso, a product of the Core Sports platform ("we", "us", "our").

Pulso is a digital platform designed to enable users to participate in predictions, engage with communities, track activity, and interact with sports-related and social experiences.

We are committed to protecting your privacy and handling your data with transparency, security, and respect.

This Privacy Policy explains:

• What data we collect
• How we use it
• How we store and protect it
• Your rights as a user

2. Scope

This Privacy Policy applies to:

• The Pulso mobile application (iOS & Android)
• Any associated web platforms
• APIs and backend services operated by Core Sports

3. Information We Collect

We collect different types of information depending on how you use Pulso.

3.1 Information You Provide

When you use Pulso, you may provide:

• Full name
• Username / display name
• Email address
• Phone number (optional)
• Profile information (photo, bio, preferences)
• Community participation data
• Predictions and interactions within the platform

3.2 Automatically Collected Information

We automatically collect:

• Device information (model, OS, device ID)
• App usage data (screens visited, interactions, session duration)
• IP address and approximate location
• Log data (errors, crashes, performance metrics)

3.3 Real-Time & Social Data

Pulso includes real-time and social features:

• Messages and chat interactions
• Event participation
• Community engagement actions
• Predictions and voting activity

3.4 Push Notification Data

If enabled:

• Device push tokens
• Notification interaction data

3.5 AI-Generated & Processed Data

Pulso may use AI-powered features:

• Content suggestions
• Predictions insights
• Behavioral patterns (aggregated and anonymized where possible)

We do not use your personal data to train external AI models without consent.

4. How We Use Your Information

We use your data to:

4.1 Provide Core Functionality

• Create and manage your account
• Enable predictions and participation
• Power real-time interactions
• Display relevant content

4.2 Personalization

• Tailor your experience
• Recommend communities, events, or predictions

4.3 Communication

• Send important updates
• Deliver push notifications (if enabled)

4.4 Platform Improvement

• Analyze usage patterns
• Fix bugs and improve performance

4.5 Safety & Integrity

• Detect fraud or abuse
• Enforce platform rules

5. Legal Basis for Processing (GDPR Alignment)

We process your data based on:

• Your consent
• Performance of a contract (using Pulso services)
• Legitimate interests (platform improvement, safety)
• Legal obligations

6. Data Sharing

We do not sell your personal data.

We may share data with:

6.1 Service Providers

• Cloud infrastructure (e.g., AWS or equivalent)
• Analytics tools
• Notification services
• Authentication providers

6.2 Legal Authorities

If required by law or to protect rights and safety.

6.3 Aggregated Data

We may share anonymized, aggregated data for analytics or insights.

7. International Data Transfers

Your data may be processed in different countries where our infrastructure is hosted.

We ensure:

• Adequate safeguards
• Secure transfer mechanisms
• Compliance with applicable regulations

8. Data Retention

We retain your data:

• While your account is active
• As necessary for legal or operational purposes

You may request deletion at any time (see Section 12).

9. Security

We implement industry-standard security measures:

• Encryption in transit (HTTPS)
• Secure storage
• Access controls
• Monitoring and logging

However, no system is 100% secure.

10. Children's Privacy

Pulso is not intended for users under 13 years old (or applicable local age).

We do not knowingly collect data from children.

11. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Delete your account and data
• Restrict or object to processing
• Data portability

To exercise your rights, contact: [Insert support email]

12. Account Deletion

You can request account deletion by:

• Using in-app settings (if available), or
• Contacting support

Upon deletion:

• Your personal data will be removed or anonymized
• Some data may be retained for legal or security reasons

13. Cookies & Tracking (Web Only)

If Pulso includes web features:

• We may use cookies for session management and analytics
• You can control cookies via browser settings

14. Third-Party Services

Pulso may integrate with:

• Authentication providers (e.g., Google, Apple)
• Payment providers (if applicable)
• External APIs

These services have their own privacy policies.

15. Changes to This Policy

We may update this Privacy Policy.

If changes are significant:

• We will notify users via app or email

16. Contact Us

For questions or concerns:

• [Insert contact email]
• Core Sports – Pulso Platform